Frequently Asked Questions

  • At this time, we primarily offer ready-made items based on current availability. If custom orders become available, updates will be shared on our website and social media.

  • Our inventory is updated regularly as new items are created. Be sure to check back often

  • Follow our Facebook page, at https://www.facebook.com/profile.php?id=61552953830167

  • How do I contact you?

Shipping & Returns

Shipping Policy
Orders are processed within 3–5 business days unless otherwise noted. Shipping times may vary depending on your location and carrier delays.

Local Pickup
If local pickup is available, instructions will be provided at checkout or after your order is placed.

Returns & Exchanges
Due to the handmade nature of our products, all sales are final. If your order arrives damaged or there is an issue with your purchase, please contact us within 7 days of delivery so we can help resolve the situation.

Lost or Delayed Packages
Once a package has been shipped, we are not responsible for carrier delays, lost packages, or delivery issues. Please contact the shipping carrier directly for assistance.

Terms & Conditions

By using this website, you agree to the following terms:

  • All content, images, logos, and designs on this website are the property of River Bird Shop and may not be copied or used without permission.

  • Product availability is subject to change without notice.

  • We make every effort to accurately display products and descriptions; however, slight variations may occur due to the handmade nature of our items.

  • Prices are subject to change without notice.

  • We reserve the right to cancel or refuse any order at our discretion.

  • By placing an order, you agree to provide accurate billing, shipping, and contact information.

If you have any questions regarding these policies, please contact us through our website